講座主題：Information Provision andStreamlined Medical Service: Evidence from a Mobile Appointment App

主講嘉賓：易君健（新加坡國立大學助理教授）

講座時間：2019年3月5日（周二），下午3：30-5：00

講座地點：沙河校區學院1号樓102

嘉賓簡介：易君健，香港中文大學經濟學博士、美國芝加哥大家經濟學博士後，現任新加坡國立大學bevictor伟德官网助理教授，并在芝加哥大學、香港中文大學等科研機構作兼職研究。易君健老師研究領域為健康經濟學及相關大數據分析、計量經濟學、勞動與人口經濟學，以及中國經濟和東亞經濟等。他先後在Journal of Labor Economics，Review of Economicsand Statistics， Journal of Comparative Economics，China Economic Review等權威期刊上發表論文近20篇，并擔任Journal of Political Economy, Journalof Econometrics, Labor Economics等多本期刊擔任匿名審稿人。

内容摘要：We examine the launch ofa mobile outpatient appointment app in China to study the effect of informationprovision and a streamlined appointment process on hospital operations and the alignmentof healthcare supply and demand. Using a longitudinal dataset on hospitaloperations and a difference-in-differences model, we document that the appincreases completed hospital consultations by 9.5%, through boostingregistrations by 4.8% and reducing appointment cancellations by 3.4%. The appimproves queuing efficiency in overcrowded hospitals and draws demand forunderutilized ones. Supported by additional evidence from a subset of patients’electronic medical records, we also find that the app directs patients to thehospital and department more suitable to their medical conditions and to lessbusy days, resulting in a better match between patient demand and hospitalservice.